The first step in your roof replacement process is to find the roofing contractor that makes the most sense for you and your project. However, that’s much easier said than done, as there are loads of roofing companies in Cary, and plenty more in other Triangle towns that serve the Cary area.
With so much concentration, it can be difficult to narrow down which roofing companies have actually done work in your neighborhood, and which ones are deserving of your trust, and business.
To help you take some initial steps in your roofing project, and filter through some of the noise from all the different roofing companies, we’ve been writing about the best roofing companies in each town here in the Triangle.
In today’s blog, we’re going to be talking about:
Before we get going, a quick disclaimer: these companies are not ranked in any particular order, and the information that we’ve put here is primarily from the companies’ websites, and customer reviews, not from any personal experiences of working with these companies.
Also, you may be wondering why we, a roofing company that is based in Cary, is writing about our competition in the area. Well, our mission is to become a source of roofing information for homeowners in the Triangle area, and that by sharing our knowledge and experience with you, you'll feel like you know us long before you need to reach out to us for a roofing service.
A big part of the roofing industry is of course, the companies, so we're going to talk about them! Companies can pay to be ranked highly on some of the more popular national rankings sites, so we took it upon ourselves to make lists of local roofers that you can trust are accurate and unbiased.
Alright, with that out of the way, let’s get started!
Feazel, founded in 1988, is a general home remodeling contractor that has been operating in Ohio and Indiana for several years. The company expanded into the Triangle by opening an office in Cary in 2016, which was relocated to Durham in early 2022. Feazel provides services for roofing, windows, and siding, as well as storm damage repair for all three. For their roofing services, they will work on residential, multi-family, and commercial roofs. Feazel holds certifications from GAF, and has recently begun offering GAF’s Timberline Solar Shingles, some of the latest solar roofing technology.
Suretop Roofing has two offices in North Carolina, one in Cary to serve the Research Triangle, and then one in Burlington, from which they serve the Piedmont Triad region. Suretop currently maintains a 4.9-star rating on google, with just under 100 reviews.
The company is certified by GAF as a Master Elite roofing contractor, and holds Master Shingle Applicator status with CertainTeed, two of the top shingle manufacturers in North America. Having been in operation for over a decade, they offer metal and shingle roofing options for steep roofs, as well as flat roofing solutions.
Roofwerks got its start in the Raleigh area in 2006, and serves the Triangle out of its new showroom on the west side of town. The company is skilled at installing high-end roofing materials like slate and clay, but are also certified to install TAMKO, Owens Corning, and GAF asphalt shingles. Roofwerks specializes in working on residential, commercial, and multi-family roofing projects, and also does gutter repairs, while keeping up an A+ rating with the Better Business Bureau. Solarwerks, their sister company, is the branch that focuses all of its efforts on skylight and sun tunnel installation.
Though Triangle’s Trusted Roofing Company only started up in Cary in 2018, its owner has been in the roofing industry for decades, owning a company in Rochester, Minnesota, for 13 years before moving to Cary. Triangle’s Trusted strives to make sure their customers are in the loop through every part of the roofing process, and responding quickly if something goes wrong. The company has CertainTeed’s ShingleMaster certification, and also holds Owens Corning’s Preferred Contractor status. For their roof replacements, they choose to work with CertainTeed Landmark and Owens Corning Duration architectural asphalt shingles.
Baker Roofing has been around since its founder, Williams Prentiss Baker, moved to Raleigh in 1915. Since then, the company has remained in the family, but has expanded to cover the entire Southeast. They have office locations across the state of North Carolina, but serve the Triangle from their headquarters in Raleigh. The company now focuses more on larger commercial roofing projects, with their residential jobs going through their “Home Exteriors by Baker” service. With over 100 years of experience under their belt, Baker knows what they are doing when it comes to running a roofing company.
Sometimes, people come across roofing companies that may claim to be local, but are actually moving from place to place, following storms and bad weather. We call those kinds of roofers “storm-chasers,” and they are not worthy of your hard earned money. Check out some of these tips to help you make sure the company that you’re working with is local!
After gathering some recommendations from your close-contacts, go online to see what other customer’s opinions are.
Online reviews can do a great job of raising any potential red flags on a business, such as how they dealt with a complaint. It’s a good idea to look at reviews from the last 3-4 months, so you can get an idea of how customers have been treated in recent memory.
Pro tip: Check to see if the business responds to the reviews, and how they do it. A company that thanks its customers for good ratings, and addresses negative reviews with a positive attitude, is likely one you’ll want to work with.
You should, however, take online reviews with a grain of salt – as with anything on the internet, they can sometimes be over-exaggerated or slightly untrue.
One important, but surprisingly overlooked step of hiring a local roofer is making sure they are actually local.
Larger, regional companies can have massive service areas, and a huge number of jobs going at any given moment. Though they might have the infrastructure in place to dedicate the proper time and resources to your project, they likely won’t be as easy to get in touch with after the job is done.
In order to thwart these bad actors, or ensure that you’re working with someone within reach: check the company’s phone number for the right area code, and verify that they have a physical office location in your area.
You can use this tip in two separate, but equally helpful ways.
Look for a company’s yard signs to see how a home looks after they’ve completed the job. Or find some houses you recognize on their website, and drive by to see how their work has held up over the years.
Browse the business’ social media channels, and look for how involved they are in your community. If a company is truly local, and are just as invested in your area as you are, they will show their support for local causes and show up at community events.
Viewing a contractor’s work in person will give you a much better idea of how it would translate to your home, and a company’s social work will demonstrate how dedicated they are to benefitting your shared community, and not just making a profit.
If you’re still not settled on finding a local roofing company, check out our blog on the 4 reasons you should hire a local roofing contractor, and the 5 ways to find a great local roofing company to learn more!
As we mentioned earlier, we are a local roofing company that works in and around Cary. You may have noticed that we didn't include ourselves on this list, but that's not because we don't think we're one of the top roofing companies in Cary.
We're confident in our work, and experience, but we understand that we aren't going to be the best fit for everyone, so we want to make sure that homeowners that don't choose us will be going for a quality company that won't take advantage of them, and help them through the process.
On Tops Roofing has been replacing and repairing roofs in Cary for over 30 years, since 1991! Whatever your roofing project requires, we’ve got the tools to take care of it!
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